Before you start
When should you use this form?
You can use this form to ask us a question about your renewal if your renewal is more than 10 days away.
Make sure you have your policy number to hand. You'll find it on your policy documents. Also, for security reasons, only the main policyholder can contact us. You should get a reply to your query in 5 working days.
When shouldn't you use this form?
Don't use this form if you have a query about your breakdown cover or if your insurance cover expires in the next 10 days. Instead, call us on 0330 041 3685.