Manage your policy
Need to change your details or ask a question about your cover? The quickest way is to fill in one of our online forms:
If you're changing your vehicle or cover, or prefer to talk to us, call 0330 041 3684.
Just so you know, you can't create an online BEAM account at the moment.
The Car Insurance Policy Booklet contains the full terms and conditions for BEAM car insurance and tells you about the main features and limits of the policy.
If you need the policy booklet information in large print, audio or Braille, please call us on:
0800 262 050
You can also contact us using Relay UK (formerly Next Generation Text).
Please read this PDF summarising your contract with Automobile Association Insurance Services Limited, trading as BEAM:
About your contract with AA Insurance Services
Updated November 2023.
Breakdown Cover
Breakdown Cover Policy Booklet– Roadside
Breakdown Cover Policy Booklet – Roadside and National Recovery
Motor Legal Assistance
Motor Legal Assistance Policy Wording
Excess Protection
Policies starting or renewed from 30 December 2023:
Excess Protection Policy Wording
Policies starting or renewed on or before 29 December 2023:
Excess Protection Policy Wording
Motor Accident Plan
Policies starting or renewed from 30 December 2023:
Motor Accident Plan Policy Wording
Policies starting or renewed on or before 29 December 2023:
Motor Accident Plan Policy Wording
Motor Legal Assistance additional cover comes with an online legal documents service, for both BEAM and AA customers.
If you've bought Motor Legal Assistance and want to access the service, just register with your car insurance policy number on our legal documents portal.